Customer satisfaction is important to us.

Eligible Returns

• Incorrect item received
• Item damaged during shipping
• Manufacturing defects

Return Conditions

• Return request must be submitted within 7 days of receiving the item.
• Item must be unused and in its original packaging.
• Proof of purchase is required.

Non-Returnable Items

• Items damaged due to misuse or improper installation.
• Clearance or sale items.
• Customized or special-order products.

Refund Process

• Approved refunds will be processed to the original payment method.
• Shipping fees are non-refundable unless the error was caused by us.
• JL Parts & Supplies reserves the right to inspect returned items before approving refunds or replacements.